Orders aren’t being recorded correctly

Is the order code correct? How to Diagnose: Get a copy of the order confirmation (‘thank you’ page) javascript code, as it appears on the website. Look for the value within the following variable $_Bunting.d.uc = “value“; Does this value match that on the installation page script within your Bunting account? Explanation: The value of […]

By: Stephen Tucker 8th January 2016

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Product recommendations aren’t appearing on web pages

Is an A/B Test underway? How to Diagnose: Find the segment containing the product recommendations, and click the ‘Split Test Experiment’ tab. If a test is underway, then this may be the reason. Also look at the action execution count under ‘Triggered Content’. If above zero then the recommendations are or have been displayed, which […]

By: Stephen Tucker

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Most popular / trending product recommendations show inaccurate results

Is order data being collected? How to Diagnose: Within the affected website on Bunting, click ‘Visitor Profiles’. If the tab ‘Converted Visitors’ doesn’t contain any visitors then the conversion tracking script may not have been installed correctly. Explanation: Bunting bases popular product recommendations on the number of times they’ve been ordered over the last day […]

By: Stephen Tucker

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Adding a coupon to your website

Adding a coupon to your website Coupons are a great way of raising sales, particularly when combined with a ‘limited time only’ message. However you can run into problems when visitors try to use coupons that have expired, or pass them on to their friends to use. Bunting can help you avoid these problems with […]

By: Stephen Tucker

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How priority affects visitor segments

How priority affects visitor segments Many actions in Bunting, such as lightboxes, header bars and website exit confirmation messages, are single instance actions. This means that two of the same type of action cannot load in one page view by a visitor. For example; Say you have defined two visitor segments. One activates a lightbox […]

By: Stephen Tucker

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Adding a Countdown timer to enhance time sensitive offers

Adding a countdown timer to enhance time-sensitive offers Time sensitive offers are one of the most powerful ways to give your sales messages impact. They increase urgency and promote greater impulse purchasing. Adding a countdown timer to your website would normally be tricky job for a programmer. However Bunting makes it easy for anyone to […]

By: Stephen Tucker

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Guide to Merge Tag Conditional Statements

Conditional statements allow you to easily implement basic logic into your behavioural targeting actions and webpage widgets. This will allow you to harness greater control over what appears to your website’s visitors. Let’s say you have a lightbox, an email, or a banner, that will appear to a certain group of visitors. You may want […]

By: Stephen Tucker

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Profile Tags Explained

Profile Tags allow you to group and identify visitors based on values passed through URLs to your site. For example, let’s say you advertise in a magazine, and your magazine advert promises a 10% discount to all readers. Wouldn’t it be great to show that discount code and a unique welcome message to visitors who […]

By: Stephen Tucker

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Adding a Countdown Timer to an Email

Adding a Countdown Timer to An Email When creating behavioural targeting emails you can add a countdown timer to add urgency. To do this, amend the field ‘Countdown’ with one of the following values: A numerical value between 1 and 8765 represents a countdown in hours from the time the email is sent. 8765 is […]

By: Stephen Tucker

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Guide to segment conditions

You can segment your visitors in a multitude of ways, to target specific actions to a specific audience. You create a segment comprising of one or more segment conditions. These are explained below. Browsing Related Metrics

By: Stephen Tucker

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