How do I make Bunting’s product page auto-installer work?

Bunting’s product page auto-installer searches for elements on your product pages that could reliably contain accurate information about your products. It is looking for product names and product image URLs, and searches your page for specific elements to find them.

The auto installer only works if at least one possible product name and one possible product image is found – so although your page will probably contain a <title> tag, the auto installer won’t work if no product image exists.

The elements it searches for are:

Product Names
Description & Example Also good for
The text within any element that has a ‘itemprop’ attribute of ‘name’

<h1 itemprop="name">T-shirt</h1>
Improving SEO
The ‘content’ attribute value of any meta tag with an ‘itemprop’ attribute of ‘name’

<meta itemprop="name" content="T-shirt" />
Improving SEO
The ‘content’ attribute value of any meta tag with a ‘property’ attribute of ‘og:title’

<meta property="og:title" content="T-shirt" />
Social media marketing
The text within the <title> element, cropping anything after a pipe “|” symbol

<title>T-shirt | This Is Removed</title>
Improving SEO
Product Images
Description & Example Also good for
The src of any image with an ‘itemprop’ attribute of ‘image’

<img itemprop="image" src="/tshirt.jpg" />
Improving SEO
The ‘content’ attribute value of any meta tag with an ‘itemprop’ attribute of ‘image’

<meta itemprop="image" content="/tshirt.jpg" />
Improving SEO
The ‘content’ attribute value of any meta tag with a ‘property’ attribute of ‘og:image’

<meta property="og:image" content="/tshirt.jpg" />
Social media marketing

Marketing Benefits

If your product pages don’t have one or all of these elements then there are other big benefits of taking a few minutes to add them. Some will improve your website’s search engine optimisation (SEO) by clearly telling Google what the product is, so it has a better chance of ranking higher. Others will help your social media efforts, by giving platforms like Facebook the correct product name and image to show in news feeds when people share your pages.

If you don’t want to conduct a manual install of Bunting – or even if you do, and just want to improve your website’s visibility – then we recommend updating your product page to show this information. More details on each element type can be found via the links below:


External resources


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Server Side A/B Split Testing with Bunting

Server-side split testing with Bunting is quick and easy to set up with this guide. However, before we continue, it is important to define what a server side split test is in Bunting, and how it differs from a client side split test.

Definitions

Server side: Content is delivered from your servers before page load, not from Bunting after page load. Your server must define who to show content to, and informs Bunting via Javascript which variation/control group each visitor is in.

Client side: Content is delivered from Bunting’s servers via Javascript. Bunting handles the visitor targeting, and manages the distribution of visitors across each of the different variation/control groups for you.

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‘Bunting’ Terms of Service

This agreement (the “Agreement”) is a legal agreement between the Customer and Bunting Software Ltd (a company registered in England and Wales with company number 08712116) whose registered office is The Media Centre, 07 Northumberland Street, Huddersfield, West Yorkshire, England, HD1 1RL (“Bunting”).

Bunting permits use of the Software Services and Documentation by the Customer on the basis of this Agreement. By checking the box confirming the Customer’s acceptance of this Agreement, the Customer agrees to be bound by the terms of this Agreement.

Bunting and the Customer now agree as follows:

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Removing / Updating Product Accolades

Every product accolade within Bunting has its own CSS class. These are listed as follows:

  • .bunting_accolade-most_popular
  • .bunting_accolade-best_seller
  • .bunting_accolade-lowest_price
  • .bunting_accolade-last_one
  • .bunting_accolade-last_chance
  • .bunting_accolade-best_offer

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My tracking code isn’t working

A common cause of this issue is when a Bunting user has multiple websites, and has copy/pasted tracking codes between websites.

Each website set up on Bunting has a unique tracking code especially for that site. Therefore, if you set up more than one website on Bunting then don’t copy across the tracking code from your other sites. Instead, go to the Installation page (under Setup) in your Bunting account, and get the new tracking code from there.

Does Basic Authentication on my website affect the use of Bunting?

The basic authentication is often used on staging sites, as a way of preventing unwanted access.

Basic authentication should not affect your use of Bunting, as Bunting’s javascript API is being called from your Basic Auth site, rather than the API requesting information from it. Therefore, you should be able to implement the javascript tracking code as you would on any regular website.

The only area that will be slightly different is the method that Bunting uses to collect your XML product feed, if that feed is also behind basic authentication. For this you will just have to enter your basic authorization username and password when you enter your product feed address into your Bunting account.

Should I include product variants within my Bunting XML feed?

Let’s say you have a product, such as a t-shirt, in several sizes. Should you submit the product several times in each size?

The answer is: no. You should only submit the product once.

To produce content, such as product recommendations, Bunting only needs to know general information about products, such as their names, prices, and image URLs, etc.

Including the same product multiple times in different variations can, and probably will, result in multiples of the same product being recommended at the same time.

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How can test my Bunting installation?

To test your Bunting installation on any page, simply get your website URL and append the following value:

#bunting_installation_mode=yes

For example:

http://www.your-website.com/page.html#bunting_installation_mode=yes

An information popup will appear, containing all the data that is being sent from your website to Bunting. Your product pages should contain an indented section with the product ID, whereas your cart and conversion complete pages should also contain similar page-specific information.

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Will Bunting slow down my website?

Bunting won’t affect your website’s speed at all. Our Javascript loads asynchronously, just like Google Analytics. This means that it loads in the background, and so won’t ever cause your site to pause while loading. Even if our servers were to fail completely (which wouldn’t happen as they are well backed up) then your website would be completely unaffected. The only difference would be that content delivered by Bunting simply wouldn’t load. Your website would just look as it did before Bunting was installed.

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Triggered emails not being sent / arriving in inbox

Are email going into spam folder?

How to Diagnose: Check your inbox – are the emails landing in your spam folder? If the inbox is a Gmail account then check the ‘Promotions’ tab as, being promotional, Bunting’s triggered emails often land in here.

Explanation: Bunting’s triggered emails (abandoned cart, ‘we miss you’, etc) are promotional in nature, and email clients like Gmail will often categorise them as such. Likewise, email clients with spam filters set high might automatically redirect Bunting’s emails to the spam bin, depending on the wording you use in your email. For example, words like ‘sale’, ‘offer’, ‘discount’, etc will often trigger spam filters.

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